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Posts tagged ‘Problems’

How to solve Media Player Problems in Windows

Live Tech CareWindows Media Player architecture is not significantly changed in its 11th version. The changes in this Windows Media Player update are related to user interface improvement and to maintain for additional online media store features. Therefore, general troubleshooting strategies that are used for Microsoft Windows Media Player 10 also be appropriate to Windows Media Player 11.

 

MORE INFORMATION

There is no license backup

Windows Media Player 11 does not offer an option to make a backup of licenses for protected media. External content providers must offer methods to do the following:

  • Back up and reinstate licenses in their media programs
  • Update the license for present content

If you have copied, or “ripped”, audio content from a CD and the Copy protect music option was enabled, you can no longer restore licenses if a difficulty occurs with the digital rights management (DRM) store on the computer. Therefore, if you have such content and the licenses are invalidated, you must re-copy the content from the unique source CD. For example, the licenses are invalidated after a clean installation of Windows or after you move the content to another computer.

You cannot transcode DRM-protected media

In some cases, Windows Media Player 11 cannot transcode DRM-protected media to fit on a transferable media device.

Cause

DRM-protected files cannot be transformed into any other format or even re-encoded in the same format by using a different bit rate. This is true even if you obtain a license from the content supplier to copy the file.

This activitiy also applies to music that has been copied from an audio CD into Windows Media Audio (WMA) by enabling the Copy protect music option.

Resolution

DRM-protected Windows Media Audio and DRM-protected Windows Media Video cannot presently be transcoded. To work around this restriction, use one of the following methods.

Method 1: Disable the Copy Protect Music option, and then re-copy content

  1. Right-click on the Windows Media Player toolbar, point to Tools, and then click Options.
  2. Click on the Rip Music tab.
  3. Click to clear the Copy protect music verify box.
  4. Re-copy the music.

Method 2: Disable transcoding

You can end transcoding for a device if the device supports playback of media files in the original state. To do this, go after these steps:

  1. Right-click on the Windows Media Player toolbar, point to Tools, and then click Options.
  2. Click on the Devices tab.
  3. Select a device, and then click on Properties.
  4. Click on the Quality tab, and then click to clear the Convert music, pictures, videos, and TV shows as required verify box.

Method 3: Disable the Copy protect music selection, and then burn and re-copy content

You can burn content to an audio CD and then re-copy that audio CD to non-protected Windows Media Audio files otherwise to MP3 files. To do this, you should have the rights to burn some DRM-protected music to an audio CD. As soon you have burned and copied the media, it will be in a condition where Windows Media Player can transcode the media for your gadget.

Note When you burn content to an audio CD and then re-copy the content back to a Windows Media Audio file or to a MP3 file, you may decrease the quality of the audio compared to the unique source file. This is particularly true when you burn content at a lower bit rate.

You cannot play back DRM-protected media or obtain new licenses

You cannot play back DRM-protected media files by using Windows Media Player 11 or find new licenses for content. Additionally, you may get one of the following error messages:

The licenses for your media files are ruined. (Error code 0xC00D2754)

Windows Media Player 11 cannot play the file as the related license is either corrupted or not valid. (Error code 0xC00D11D6)

The license to play the package media is invalid

C00D277F – Secure storage protection error. Restore your licenses from a earlier backup and try again

C00D277F – Secure storage protection error. Restore your licenses from a earlier backup and try again

Cause

The DRM store on the computer is not valid or is spoiled in some way. Possible causes for this problem include the following:

  • The processor has been changed.
  • The motherboard has been changed.
  • A BIOS setting has been changed that affected hardware. (For example, you disabled hyperthreading.)
  • You moved the hard disk on which music was first downloaded from one computer to a different.
  • An application, such as the RegClean utility, changed DRM settings in a manner that caused corruption.
  • You performed a clean setting up of the operating system.

This issue occurs because DRM systems, such as Windows Product Activation, uphold an internal hardware ID. This ID is based on the hardware configuration that existed when Windows was installed or else when Windows Media Player 11 was installed. If you change the processor or other devices, the hardware ID in the DRM system does not go with the new computer configuration. In this case, DRM determines that a user has tried to shift protected content to another computer. This behavior can also occur if DRM detects that the DRM-protected storage in the registry has been changed to protect the uprightness of the DRM licenses.

Resolution

To reset the DRM store, go after these steps:

  1. Exit the  Windows Media Player 11.
  2. Find DRM folder on the hard disk. By default, this folder is %SystemDrive%\Documents and Settings\All Users\DRM in Microsoft Windows XP.
  3. Delete the stuffing of the folder.
  4. Visit the subsequent Microsoft Web site:

http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

  1. Follow the instruction on the Web site to renew the security component of Windows Media Player 11. This method should enable you to obtain new licenses for media. You should also be able to reorganize licenses for purchased content so that you can play that content on a computer.

You get an “An internal application error has occurred” error message

A number of Windows interface elements are blank. In addition, Windows Media Player 11 returns an “An internal application error has occurred” error message or does not begin.

Cause

This issue may occur if the component registration for the Jscript.dll file or for the VBScript.dll file has turn out to be damaged. This issue may also take place if the files have been unregistered.

Resolution

To resolve this matter, reregister the Jscript.dll and Vbscript.dll files. To do this, go after these steps:

  1. Click Start, click Run, type regsvr32 jscript.dll, and then click OK.
  2. Click Start, click Run, type regsvr32 vbscript.dll, and then click OK.

    Note In Microsoft Windows Vista operating system, these commands must be run from an elevated command prompt. For more information about the elevated command prompt in Windows Vista, stopover the following Microsoft Web site:

http://technet2.microsoft.com/WindowsVista/en/library/00d04415-2b2f-422c-b70e-b18ff918c2811033.mspx

Video playback issues

When you play back a video file in Windows Media Player 11, you may experience one of the subsequent symptoms:

  • The video stutters or becomes uneven.
  • The video and audio are not coordinated.

Probable causes for this behavior include the following issues:

  • Inadequate system resources
  • Network resource problems
  • Software configuration problems

Insufficient system resources

The inadequate system resource could be the processor, the video card, or the hard disk.

Processor

A computer processor may not be powerful enough to process high-definition video at a fast sufficient rate to make sure that the playback is smooth and that the audio remains synchronized. Before you upgrade the processor to solve this problem, you may want to attempt one of the following methods:

  • Improve the video card.
  • If you are using a processor that can run at a slower speed for power management reasons, decide whether the same problem occurs when you run the computer on AC power.

Video card

Some video cards support offloading the video representation process to the video card. Offloading the video representation process reduces the load on the processor. Additionally, offloading video representation enables the computer to play much higher resolution video and to play video that has a much higher bit rate. This improvement is possible because the representation occurs in hardware.

Video cards that can offload the video representation process include the following:

  • NVIDIA GeForce 6 series and later version
  • ATI Xxxx series, X1xxx series, and later version

If a video card can offload video representation, but video playback is still uneven, you must confirm that offloading is going on. Offloading is supported by DirectX by using the DXVA characteristic. If DXVA is disabled, offloading does not occur, and the processor is strained to make the video.

Other troubleshooting options contain the following:

  • Improve the video card drivers.
  • Many video codecs have a “Use Hardware Acceleration” option. If that is the case for the format that you are playing, make sure that this option is enabled. Both the ATI Catalyst and the NVIDIA Forceware driver package consist of this option.

Network resource issues

If the video that is encountering the playback is being streamed over a network, the available network bandwidth may be inadequate to stream the video in real time. To quickly decide whether network bandwidth is an issue, play back the file after you copy it to the local computer. If the file plays back without harms, network bandwidth was probably insufficient.

When you use wireless networking, decide whether the wireless connection is contributing to the playback issue. If the wireless link is contributing to the playback issue, consider the following:

  • 802.11b networks do not work well for video streaming for the reason that of low bandwidth.
  • 802.11g networks offer higher bandwidth than 802.11b networks.
  • Both 802.11b and 802.11g networks are prone to interference from other household electronics.
  • 802.11a networks provide higher bandwidth and are less flat to interference from other household electronics than 802.11b or 802.11g networks.

Software configuration issues

Software configuration issues may also put in to video playback problems. For example, these harms may be caused by a codec issue or by Windows Media Player 11 configuration options that do not work with particular hardware or driver combinations.

Codec

If you have performance issues and if the video that you are playing is using a third-party codec, try the following:

  • Issues that occur with one file
    If the playback issue is going on only with one particular file or with one particular file type, contact the vendor of the codec to see whether there is an update for that codec. If an updated codec does not resolve the issue, we recommend that you contact the original content provider.
  • Issues that occur with one codec
    If the playback issue is going on only with video from one particular content provider or was created by using one particular software package, contact the software vendor or the content provider for more information. We advise this step especially if other files that were created by using the same codec have no playback issues,

Windows Media Player configuration

Windows Media Player 11 provides several options that you can use to put in order the performance settings for video and DVD playback. These settings are on the Performance tab in the Windows Media Player 11 choice.

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How to resolve problems with encryption key for wireless network security

Live Tech CareWireless security is the prevention of illegal access or damage to computers via wireless networks.

Wireless networks are very ordinary, both for organizations and individuals. Lots of laptop computers have wireless cards pre-installed. The ability to get into a network while mobile has large benefits. Though, wireless networking has a lot of security issues. Hackers have established wireless networks relatively easy to break into, and even make use of wireless technology to crack into wired networks. As a result, it’s very main that enterprises define effective wireless security policies that guard against illegal access to important resources. Wireless Intrusion Prevention Systems are usually used to enforce wireless security policies.

The risks to users of wireless technology have improved as the service has become more popular. There were comparatively few dangers when wireless technology was first introduced. Crackers had not yet had time to latch on to the new technology and wireless was not frequently found in the work place. Though, there are a grand number of security risks linked with the present wireless protocols and encryption methods, and in the carelessness and ignorance that exists at the user and corporate IT level. Cracking methods have turn out to be much more sophisticated and innovative with wireless. Cracking has also turn into much easier and more accessible with easy-to-use Windows or Linux-based tools being made existing on the web at no charge.

Wireless technology release from copper wires. A user can use a notebook computer, PDA, Pocket PC, Tablet PC, or just a cell phone and stay online everywhere a wireless signal is available. The basic theory after wireless technology is that signals can be conceded by electromagnetic waves that are then transmitted to a signal receiver. But to create two wireless devices understand each other, we require protocols for communication.

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