How to Troubleshoot Network Connectivity Problems

This article helps out how to troubleshoot network connectivity problems in Internet Explorer.

Step 1. Use Microsoft Automated Troubleshooting Services tools

You may try Microsoft Automated Troubleshooting Services as a first step to diagnose and repair general network connectivity problems in Internet Explorer. You should run both troubleshooters to decide if your problem is resolved.

1. Diagnose and fix Windows Firewall service problems automatically
2. Improve performance, safety and security in Internet Explorer
If these Automated Troubleshooters fix your problems, you are done with this article. If the troubleshooters do not solve your connectivity problems you can proceed to Step 2

Step 2. Using the Network Diagnostic tool

The Network Diagnostics tool that is piece of Windows Vista is designed to test the network connection for errors. The Network Diagnostics tool can also be used to decide whether network-related programs are functioning correctly. To use this tool to troubleshoot network connectivity problems, go after these steps:
1. Open Internet Explorer, and try to access the Web page that causes network connectivity troubles.
2. On the page that displays an Internet Explorer error message, hit the Diagnose Connection Problems link.
Then the Network Diagnostics tool will run. When the tool has finished running, it will state one of the next results:
• It was not capable to find a problem.
• It has detected a trouble. In addition, the tool will offer guidance on the next steps to take to troubleshoot the problem.
If you cannot resolve the trouble by using the Network Diagnostics tool, you must yourself troubleshoot the problem. To carry out this, go to the “Manually troubleshoot the problem” segment.

Step 3. Manually troubleshoot the problem

Method 1: Test other known good web sites
Start Internet Explorer, and then enter one of the next addresses in the Address bar at the peak of the browser window:
(http://www.microsoft.com)
(http://www.msn.com)
(http://www.hotmail.com)
If you do not experience network connectivity troubles when you type one of these addresses in the Address bar, we advise that you contact the owner of the Web site where you see the trouble. The site may be temporarily offline or facing other issues of its own.

However, if you carry on to experience network connectivity problems after you type one of these addresses in the Address bar; there may be a conflict with other software that is installed on the system.
Method 4: Other connectivity issues and network-related issues One potential cause of network connectivity problems is that the network or the Internet connection that you are using to go online is facing a problem. You can test for this by using the next troubleshooting steps:

Step 1. Restart the modem or the router
It is sometimes probable that the IP settings or network configuration that you receive from the Internet service provider are incorrect or must be updated. Sometimes, the connection between the modem and the ISP may be facing the problems. To update the settings on the modem or the router, you have to restart the device. Restarting the device will also generate a clean connection to the Internet service provider.

Windows Firewall

Windows Vista consists of a firewall called the Windows Firewall. By default, the Windows Firewall is enabled to provide you the best of it. However, you must still verify that the Windows Firewall is enabled prior to you connect the computer to the Internet. To validate that the Windows Firewall is enabled, go behind these steps:
1. Hit Start, and then hit Control Panel.
2. In the search box at the upper-right corner of Control Panel, type in security
3. In the search results that appear, hit the icon or the link for Security Center. In the window that is displayed, you will observe four bars that are titled Firewall, Automatic updating, Malware protection, and Other security settings.
4. Hit the right arrow button on the Firewall bar to enlarge the bar. The stretched bar will display one of the following three options:
a. If you see that the Firewall bar is green, it means that the firewall is enabled.
b. If you see that the Firewall bar is red, you may see a message that the Windows Firewall is turned off. To turn on the Windows Firewall and to root the Firewall bar in security center to turn it green, click Turn on now.
c. If the Firewall bar is red, and the message states a problem with a third-party firewall program, we recommend that you disconnect the computer from the network, and then contact the vendor of that firewall program for more information concerning how to turn on the third-party firewall program.

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Troubleshooting Network connectivity problems

In order to connect one computer to the other the most common problem that you generally face is network connectivity problem. This is a problem when you are not able to exchange information or data from your system to other systems. Depends upon the kind of problem, it is it can be temporary or long lasting. The most common reason why you face network problems is because, when your system is overloaded without any protection or with the physical damage to the system or it can be also because of the climatic change.

There are some various network connectivity problems:

1. Connection timeout: – this is because of the poor server performance, it occurs when you want to transfer or download the data and suddenly it stops working.

 

1. The other problem can be loss of connectivity that prevents you to get connected to the network. It can occur due to system crash and because of other reasons as well.

 

1. Improper connection: – when the plugs in the router are not connected properly and adapters and switchers are not connected properly.
2. Power outages: – due to power outages network connectivity can be lost.
3. Intermitted network connectivity: – This occurs when user gets disconnected to the network for a short interval of time and can cause internet breakdown.

There are few steps that you need to follow by yourself on your computer, so that you can troubleshoot the network connectivity problem by yourself.

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